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Survey Articles:
Harris Interactive Accurately Predicts Customer Behavior with New Cust
Harris Interactive®, the fastest growing market research company in the world, today unveiled the Harris Interactive Commitment Model, the first research framework that allows businesses to accurately understand and measure the drivers of customer loyalty. Health Services Research - Patients' preferences for technical versus
August 1, 2005 -- Objective. To assess patients' use of and preferences for information about technical and interpersonal quality when using simulated, computerized health ... Mobile Phone Promotional Offers Have Little Impact on Customer Satisfa
A new Harris Interactive(R) survey shows that two-thirds (66%) of U.S. adult mobile phone users comparison shop for wireless service providers, with more than two in five (43%) beginning to do so two months before their contract expires or less. While providers are having some success with promotional offers (29% of mobile phone users who receive promotional offers have responded to at least one Health Services Research - Patients' preferences for technical versus
August 1, 2005 -- Objective. To assess patients' use of and preferences for information about technical and interpersonal quality when using simulated, computerized health ... Health Services Research - Impacts of managed care patient protection
June 1, 2005 -- Objective. To assess effects of patient protection laws implemented by the vast majority of states during the 1990s on the public's satisfaction and trust relating to health care, and on key utiliza
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