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Survey Articles:
CRM Magazine - Secret of my success: broadband satellite network prov
January 1, 2006 -- Anida Carpenter, Operations Manager for Customer Research & Business Intelligence, Hughes Network Systems | as told to Colin Beasty * Why ... A New WSJ.com/Harris Interactive Study Finds That a Large Majority of
While three-fourths (75%) of seniors were satisfied with their Medicare drug plan at the end of last Mobile Phone Promotional Offers Have Little Impact on Customer Satisfa
A new Harris Interactive(R) survey shows that two-thirds (66%) of U.S. adult mobile phone users comparison shop for wireless service providers, with more than two in five (43%) beginning to do so two months before their contract expires or less. While providers are having some success with promotional offers (29% of mobile phone users who receive promotional offers have responded to at least one Business Wire - Washington Gas Earns Top Ranking in J.D. Power Busines
March 25, 2009 -- WASHINGTON -- Washington Gas has earned the highest ranking among utilities in the
East region according to the 2009 J.D. Power and... Customer Inter@ction Solutions - What are some common best practices f
December 1, 2008 -- Q I've been working to convince my executive team that our contact center is a legitimate revenue center, based in large part on service I consider...
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